Privacy Policy amoi88 – Your Personal Data Protection

Amoi88 is a dedicated online entertainment platform committed to providing a safe, fair, and enjoyable gaming experience for all members in Malaysia. We understand that your trust in us depends not only on the quality of games we offer, but also on how we handle the personal information you entrust to us.

This Privacy Policy explains in detail how amoi88 collects, stores, processes, and protects your personal data when you register, log in, make a deposit, play, or simply browse our website at amoi88.app.

By registering or continuing to use the amoi88 platform, you are deemed to have read, understood, and agreed to all provisions set out in this Privacy Policy. If you do not agree with any part of this policy, we encourage you not to use our services and to contact our support team with any questions before making a decision.

Amoi88 only collects information that is strictly necessary for platform operations, identity verification, transaction processing, and improving the user experience. We do not collect excessive or irrelevant data beyond the scope of our services.

Information you provide directly:

• Full name, date of birth, and identification card number (for the KYC process)
• Registered email address and mobile number
• Username and password chosen during registration
• Registered bank account details, e-wallet, or payment method information
• Identity verification documents such as a copy of your national ID or passport (if requested)
• Any information you provide when contacting our customer support

Automatically collected information:

We do not collect sensitive information such as passwords in plain text — all passwords are stored in a hashed format that cannot be decrypted by anyone, including amoi88's own technical team.

Every piece of data we collect is used for a clear and legitimate purpose. amoi88 adheres to the principle of data minimization — we only use your information for purposes you have consented to or that are necessary to deliver the services you requested.

• Identity Verification (KYC): Ensuring every member is aged 18 and above and meets all relevant legal compliance requirements.
• Account Management: Processing registration, login, password resets, and profile updates.
• Transaction Processing: Verifying and processing deposits, withdrawals, and all financial activity in your account.
• Service Provision: Enabling you to access all games and features on the amoi88 platform seamlessly.
• Platform Security: Detecting and preventing fraud, hacking, money laundering, and system abuse.
• Customer Support: Processing inquiries, complaints, and support requests submitted to our team.
• Service Communications: Sending important notifications related to your account, transactions, and policy updates.
• Marketing (with consent): Sending information about promotions, bonuses, and exclusive offers — only if you have consented to receive them.
• Legal Compliance: Fulfilling reporting and compliance obligations to relevant authorities where required by law.

Amoi88 takes a highly cautious approach when it comes to data sharing. As a matter of policy, we does not sell, rent, or disclose your personal data to third parties for their own commercial gain. However, there are limited situations where sharing information is necessary or legally required:

• Payment Service Providers: Minimal transaction information is shared with payment processors such as FPX, Touch 'n Go eWallet, GrabPay, Boost, and relevant banking institutions to securely process your deposits and withdrawals.
• Game Software Providers: Non-personally identifiable game session data is shared with our game software providers for the purpose of game delivery and technical dispute resolution.
• Identity Verification Providers: Your KYC documents may be submitted to approved third parties for identity verification purposes only, under strict confidentiality agreements.
• Authority & Regulatory Body: We will disclose necessary information to legal authorities, regulatory bodies, or law enforcement agencies when required to do so by law or a valid court order.
• Audit & Security: Independent audit firms or cybersecurity companies appointed by amoi88 may access limited data within the scope of their security assessments, subject to binding confidentiality agreements.

All third parties working with amoi88 are required to comply with strict data protection standards and are not permitted to use any information received for any purpose other than what has been agreed upon.

Your data security is amoi88's top priority. We continuously invest in the latest security infrastructure to ensure your information remains protected against today's increasingly sophisticated cyber threats.

• 256-bit SSL/TLS Encryption: All communications between your browser or app and amoi88's servers are encrypted using TLS 1.3 — the highest standard in digital banking and finance.
• Secure Password Storage: Passwords are stored using the bcrypt hashing algorithm with a unique salt for each account. No one, including amoi88 staff, can view your original password.
• Two-Factor Authentication (2FA): amoi88 supports and encourages the use of 2FA as an additional layer of security for every login and withdrawal.
• Continuous Threat Monitoring: Our automated monitoring system operates 24 hours a day, 7 days a week to detect any suspicious activity and respond in real time.
• Data Segregation: Members' financial data is stored separately from general profile data in distinct server environments with layered access controls.
• Regular Security Testing: The amoi88 platform undergoes regular penetration testing and security audits conducted by accredited independent firms.

Cookies are small text files stored on your device when you visit the amoi88 website. We use cookies to enable core platform functions, remember your preferences, and understand how you interact with our site for continuous improvement.

Types of cookies we use:

• Essential Cookies: Required for the platform to function properly. Without these cookies, features such as login, session management, and security cannot operate. These cookies cannot be disabled.
• Preference Cookies: Remembering your personal settings such as language preference, display theme, and other preferences to provide a more comfortable experience.
• Analytics Cookies: Helping us understand how members use the platform — which pages are visited most, how long sessions last, and where users may encounter difficulties. This data is used in aggregate and does not identify individuals.
• Security Cookies: Used to detect and prevent fraudulent activity, brute-force attacks, and unauthorised access attempts.

You may manage or delete cookies at any time through your browser settings. Please note, however, that disabling essential cookies may affect the functionality of certain parts of the amoi88 platform.

Amoi88 respects your rights over your personal data. Below are the rights you hold and how to exercise them:

To exercise any of the rights above, please contact the amoi88 privacy team via email at [email protected] by clearly stating the nature of your request. We will verify your identity before processing any data-related request to ensure the security of your account.

Amoi88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations. Once the retention period expires, data will be securely deleted or anonymized.

• Active Account Data: Retained for as long as your account is active and for a specified period after account closure to meet legal compliance requirements.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with financial reporting legal requirements in Malaysia.
• KYC Documents: Retained for the period stipulated by the relevant regulatory authority, typically no less than 5 years after the business relationship ends.
• Support Communication Logs: Retained for 3 years from the date of last interaction for reference and dispute resolution purposes.
• Analytics & System Log Data: Retained for 2 years in aggregate, non-personally identifiable form.
• Marketing Data: Retained until you withdraw consent to receive marketing communications from amoi88.

The amoi88 platform may contain links to third-party websites or services that are not directly affiliated with amoi88. These links are provided solely for your informational convenience.

Amoi88 is not responsible for and has no control over the content, privacy policies, or practices of any third-party websites. Each third-party site has its own privacy policy and terms of service, which may differ from those of amoi88.

We encourage you to read and understand the privacy policy of every website you visit, especially before providing any personal information to them. Your use of any third-party site is at your own risk.

Amoi88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When we make material changes, we will take the following steps to notify you:

• Updating the "Last Updated" date at the top of this page.
• Sending notifications via your registered email or in-platform notices for significant changes.
• Displaying a clear notice on the amoi88 homepage for a specified period after changes take effect.

Continued use of the amoi88 platform after changes take effect indicates that you have read and accepted the latest version of this Privacy Policy. If you disagree with any changes made, you have the right to stop using the platform and close your account by contacting our support team.

We encourage you to review this page periodically to ensure you are always informed about how we protect and manage your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the amoi88 privacy team is ready to assist you at any time.

• Privacy Email: [email protected] — for all enquiries relating to personal data, access requests, or privacy complaints.
• Live Chat: Available directly on the amoi88 platform, 24 hours a day, 7 days a week — the fastest way to get a response.
• Response Time: Privacy-related requests are typically answered within 5 to 14 business days, depending on the complexity of the request.

For enquiries regarding the platform's terms of use, please refer to the Terms and Conditions us. For information on responsible gaming and protection for vulnerable users, please visit the Responsible Gaming us.